This applies to older files, and even new ones just created.įiles are not encrypted, nor have they ever been.Ĭan use Preview to view files, and they display normally. Tested several PDF files, none will open properly. The following things are true, or are steps that have been taken I have done some troubleshooting on my own. Adobe is also up to date, Version 204, and has actually been uninstalled/reinstalled twice in the course of my own troubleshooting.Īvailable storage space on the Mac is 28GB available out of 120GB. The macOS is up to date, on Sierra 10.12.5. I am using a MacBook Air (11-inch, Mid 2013). I have attached a screen shot below to illustrate what I'm describing. When launching Adobe Acrobat Reader DC, or when trying to open any PDF file, it launches a shell that shows my wallpaper behind it, but does not load the actual PDF file. This issue has been ongoing for approximately a month, with no prior changes to my OS other than the usual updates. I've been having issues opening up PDF files on my MacBook.
